When gaming shifts from entertainment to a burden, it's time to make the right call. 499 TK believes that responsible play is the real win. We're always here for you.
We don't just offer games — we look out for you. Every step of the way, we're in your corner.
You must be at least 18 years old to open an account with 499 TK. Every user's identity is verified through KYC checks at registration. Any account found to belong to a minor is closed immediately.
Set your own daily, weekly, or monthly deposit limit. Limits can be lowered at any time, but increasing them requires a 24-hour waiting period — that's our policy.
Extended gaming sessions reduce focus and lead to poor decisions. At 499 TK, you can set a maximum duration for each gaming session yourself. Once the time is up, you will be logged out automatically.
If you feel like you need a break, you can pause gaming for anywhere between 24 hours and 6 weeks. During this time, your account will be temporarily suspended and no promotional emails will be sent.
If you feel gaming is having a negative impact on your life, you have the option to permanently exclude yourself (Self-Exclusion). Once this is activated, access will be blocked across all channels.
Our support team can do more than resolve technical issues — they can connect you with professional counselling organisations for gaming addiction. Your wellbeing is our top priority.
Responsible Gaming means keeping gaming within the bounds of entertainment — where you stay in full control of how much you spend, how much time you play, and your own state of mind. 499 TK believes online gaming can be a genuinely enjoyable pastime, but only when a player engages with it consciously.
Online gaming is growing fast in Bangladesh. Many people enjoy slots, casino games, or betting as a fun way to pass the time. But when gaming starts causing financial stress, family issues, or emotional distress, it's no longer entertainment — it becomes a problem.
499 TK's responsible gaming policy is built on three core pillars: Awareness, Control and Support. We want every one of our users to know their limits, stay within them, and feel comfortable asking for help when they need it.
Responsible gaming benefits not just the individual, but society as a whole. When family members feel confident that their loved one is enjoying gaming in a healthy way, it becomes truly entertaining. 499 TK is committed to making that a reality.
Our responsible gaming programme meets international standards. We operate in line with guidelines from GamCare, BeGambleAware, and Gambling Therapy. Our goal is to provide every player with a safe, transparent, and enjoyable gaming environment.
499 TK gives you several powerful tools to take control of your own gaming experience. They're completely free and available to use at any time.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Your game will automatically stop once you've lost a set amount. Put a safe cap on your financial losses.
Set a maximum time limit for each gaming session. You'll get a reminder when time is up, or you'll be logged out automatically.
At regular intervals, you'll see a summary of your gaming time and spending so you can stay informed.
Take a break from 1 day up to 6 weeks. Your account remains active during this time, but you won't be able to play or make deposits.
Exclude yourself from the platform entirely for an extended period — 6 months to 5 years, or permanently.
Gaming addiction rarely happens overnight — it builds gradually. If you notice any of the following signs in yourself or someone you know, it's time to take notice.
Placing increasingly large bets to try to recover losses — known as "chasing losses."
Spending far more time gaming than planned and losing track of time.
Prioritising gaming over family, friends, or work.
Borrowing money, dipping into savings, or using funds meant for daily expenses to fund gaming.
Feeling restless, irritable, or anxious when unable to play.
Lying to or hiding gaming activity from family or friends.
If you feel you're crossing the line of responsible play, follow the steps below. Remember — acting early keeps the problem manageable.
The first and most important step is an honest self-assessment. Being able to say "I need help" is already halfway to solving the problem.
Log in to your 499 TK account right away and set a deposit limit, loss limit, or cooling-off period. This gives you the breathing room to make your next decision clearly.
Tell a family member or a close friend. Having someone in your corner makes it much easier than facing it alone.
Our 24/7 support team is always ready to guide you through the self-exclusion process or refer you to professional help.
Gaming addiction is a mental health issue. With the support of a trained counsellor or psychologist, recovery is absolutely possible.
Responsible gaming doesn't mean not playing — it means playing smart. Follow these tips to keep gaming fun every time.
499 TK strictly prohibits anyone under 18 from using the platform. We don't just follow the law — we genuinely believe in protecting children and teenagers.
If there are children or teenagers in your home, password-protect any gaming apps or sites on your devices. Never share your account credentials. Have open conversations with your children about online safety.
Gaming at 499 TK is about more than winning — it's about a safe, enjoyable, and responsible experience. Open an account today and use our protection tools to play with complete peace of mind.