499 TK Privacy Policy — Your Data Is Completely Safe With Us

Introduction & Applicability

This privacy policy applies to the 499 TK platform and all its services. 499 TK is an internationally licensed online gaming platform designed with Bangladeshi players in mind. Our privacy policy is provided in English so every user can clearly understand how we handle their data.

By visiting the 499 TK website, registering an account, or using any of our services, you agree to the data collection and usage practices described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

What Information We Collect

499 TK only collects information that is necessary to provide safe and improved services. A breakdown of the data collected across different categories is provided below.

How Information Is Collected

499 TK may collect your information in several ways. Each method is described transparently below.

• Directly from you: Information you provide directly via the registration form, KYC verification, support chat, or email.
• Automatically: Technical data is collected through cookies, log files, and web beacons while you use the site.
• From payment processors: Necessary information related to transactions via bKash, Nagad, Rocket, or bank.
• From identity verification services: Identity verification data processed through trusted third-party providers as part of the KYC process.
• From gaming activity: Your betting history, gaming patterns, and account activity are automatically logged.

How We Use Your Information

499 TK uses the collected data for the following purposes. Each use has a lawful basis.

• To create, manage, and secure your account.
• To process deposit and withdrawal transactions and maintain transaction records.
• To complete age verification and the KYC process, as required by law.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve your complaints or queries.
• To monitor responsible gaming activity and support at-risk players.
• Used as anonymised statistics to improve the platform and develop new features.
• To send you promotional offers and newsletters, with your consent.
• To comply with lawful requests from regulatory or law enforcement authorities.

Sharing Data with Third Parties

499 TK may share your information with certain trusted third parties in limited and specific circumstances. Each case is clearly outlined below.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• Identity Verification Services: Required information shared with trusted verification agencies as part of the KYC process.
• Game Provider: Limited session data shared with game providers for Live Casino or slots games.
• Law Enforcement: Disclosure of data is mandatory upon a valid government or court order.
• Fraud Prevention Agencies: May be checked against international fraud databases.

Cookies & Tracking Technologies

499 TK uses cookies and similar tracking technologies to help improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Login sessions and security tokens are essential for the site to function properly.
• Functional Cookies: Language preference, layout settings — saved to remember your choices.
• Analytics Cookies: Anonymous statistics to understand which parts of the site are used most.
• Security Cookies: Used for bot detection and fraud prevention.

Technical Data Security Measures

499 TK has implemented industry-leading technical and organizational measures to keep your information secure.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Payment data is stored and processed in accordance with PCI-DSS Level 1 standards.
• Passwords are hashed using the bcrypt algorithm — no one can view them directly.
• Protected by database firewalls and intrusion detection systems.
• Regular third-party security audits and penetration testing are conducted.
• 24/7 physical security in server rooms with restricted staff access.
• Data backups are stored in encrypted form across multiple geographic locations.
• Instant alerts are sent for suspicious logins or activity.

Data Retention Duration

499 TK does not retain your data longer than necessary. Different types of information are subject to different retention periods.

Upon expiry, data is securely deleted or anonymized so that no personal identification is possible.

Your Rights

Under privacy law, you have several important rights regarding your own data. 499 TK fully respects these rights.

• Right to Access: You may request to see what information we hold about you. Full details will be provided within 30 days of your request.
• Right to Rectification: If any of your information is inaccurate, you can request a correction. Updates are typically completed within 7 business days.
• Right to Erasure: Your data will be deleted upon request if there is no legal obligation to retain it. However, complete deletion may not always be possible for active accounts.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for specific purposes, particularly for marketing communications.

Minor Protection

499 TK strictly does not provide services to anyone under 18 years of age. We take the protection of minors' privacy very seriously.

• Age verification is mandatory at the time of registration.
• Additional KYC verification may be requested in suspicious cases.
• We do not knowingly collect data from anyone under the age of 18.
• If any minor's data has been collected inadvertently, it will be deleted immediately upon notification.

Privacy Policy Updates

499 TK may update this privacy policy from time to time due to service changes or legal requirements. You will be notified of any changes through the methods described below.

• An updated policy with a new date will be published on this page.
• A notification will be sent to your registered email for any significant changes.
• At least 7 days' notice will be given before any significant changes take effect.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

Check this page regularly to stay up to date on our latest Privacy Policy. If you object to any changes, please contact our support team.

Contact Us

If you have any questions or complaints about the Privacy Policy, or wish to exercise your rights, please contact us. Our Data Privacy Team is always ready to help.